Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1 business day. You will receive a tracking link via email once your order has been shipped.
Delivery Times & Costs
| Destination | Delivery Time | Cost |
|---|---|---|
| Netherlands | 1–2 business days (PostNL) | Free above €75 / €4.95 |
| Belgium | 2–3 business days (bpost) | Free above €75 / €4.95 |
| Other EU countries | 3–5 business days | €7.95 |
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this to track your package on the carrier's website.
Shipping Delays
While we strive to meet the delivery times listed above, occasional delays may occur due to carrier issues, holidays, or high demand. We are not responsible for delays caused by the shipping carrier.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, we will reship it at the customer's expense.
Contact
Questions about shipping? Email us at info@avaewear.com